## Getting the Most Out of the Airalo App
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The Airalo app is the control centre for your Southeast Asia eSIM. Beyond the basic purchase-and-install flow, there are specific features and workflows that make managing your connectivity significantly easier. Here’s what actually matters.
### The Airalo App Interface
**My eSIMs tab**: Shows all your purchased and installed eSIM profiles. Each profile displays:
– Remaining data
– Validity period (days remaining)
– Network operator active on your device
– Status (active/inactive)
**Discover tab**: Browse available plans by country or region. Sort by data amount, price, and validity.
**Account section**: Payment history, referral code, and support access.
### Monitoring Data Usage
Airalo’s app shows remaining data for your active plan. However, for more precise real-time monitoring:
**iPhone**: Settings → Mobile Data → Airalo → see data used per app.
**Android**: Settings → Network → Data Usage → see by SIM.
**Best practice**: Check remaining data each morning. If you’re on a 5GB plan and at 4.5GB on day 10 of 15, buy a new plan before you run out (installation requires data or WiFi).
### Installing Multiple eSIM Profiles
Your phone can store multiple eSIM profiles (typically 5–8 on most modern phones). You can:
– Install a Thailand eSIM and a Singapore eSIM simultaneously
– Switch between them via Settings without internet access
– Have a “backup” eSIM from a different country ready to activate
**Practical use**: Install your SEA regional plan before leaving home. If it expires mid-trip, buy a new plan in the Airalo app and install immediately — takes 3 minutes.
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### Referral Code Benefits
Airalo’s referral system:
– Share your personal code; when someone uses it, they get $3 off their first purchase
– You receive $3 credit in Airalo wallet
– Wallet credit applies to future purchases
For long-term travellers and travel bloggers, the referral credit accumulates meaningfully. Share with travel companions before they buy.
### The “Share” Feature for Travel Partners
Airalo doesn’t currently have a direct share-a-plan-between-users feature. The recommended workaround for couples:
– One person buys a large plan (10GB) and creates a WiFi hotspot
– Second person connects to hotspot and doesn’t need their own eSIM
– Works for 1-week trips; individual plans are better for 2+ weeks
### Common App Issues and Solutions
**eSIM not activating after scan**: Restart your phone. Check that your device has no outstanding iOS/Android update that blocks eSIM installation.
**Wrong network selected automatically**: In Settings, manually select the local network (AIS in Thailand, Telkomsel in Indonesia) if the wrong network has auto-selected.
**Plan showing 0MB remaining but paid for**: Contact in-app support. Plans occasionally have a display lag — support resolves within a few hours.
**Can’t install new plan because old one expired**: Expired plans can still be displayed. Install the new plan alongside; set it as default data line.
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### FAQ
**Can I use Airalo wallet credit for Southeast Asia plans?**
Yes — accumulated referral credit applies to any future Airalo purchase.
**How many eSIM profiles can I store on my phone?**
Typically 5–8 on modern iPhones; similar for flagship Android. Check your device specifications for the exact limit.
**Does Airalo offer any loyalty programme?**
The referral system is the main loyalty mechanism. No points-based frequent flyer style system currently.
**Can I transfer an unused eSIM plan to another device?**
Generally no — eSIM profiles are device-specific. Contact Airalo support if you’ve changed devices; reinstallation may be possible.
**What if I lose my phone with an active Airalo eSIM?**
Contact Airalo support immediately. They can deactivate the eSIM on the lost device.